24/7 Cyber Incident Response Support

At Aphore, we understand that no two cyber incidents are the same. Every incident is fundamentally a business incident, not just a technical one. While the instinct of many IT teams is to delete traces of the attacker to restore systems quickly, this can result in the loss of critical evidence necessary for understanding what happened, how it happened, and what was compromised.

To ensure a comprehensive and effective response, we believe it's important to consider the following:

1. Digital Forensics

Our digital forensics team specialises in acquiring, preserving, and analysing forensic evidence from compromised systems. This process ensures a clear understanding of the incident’s scope, identifying what was accessed or affected. Proper evidence handling is essential for any legal, insurance, or compliance requirements.

2. Cyber Threat Intelligence (CTI)

Our CTI experts can perform in-depth searches across the internet, dark web, and social media to detect compromised data, malicious activity, or indicators of compromise related to your incident. This intelligence is key to identifying and mitigating ongoing threats.

3. Customer Breach Support (CBS)

Data breaches can severely impact your reputation and finances. Our CBS specialists provide tailored assistance to help you manage customer communications, minimise reputational damage, and navigate the fallout of a breach.

4. Crisis Management and Communications

Handling the aftermath of an incident requires clear communication and decision-making at every level. Our crisis management professionals support internal teams and executives, helping you make informed decisions under pressure while maintaining trust with stakeholders.

5. Business Continuity and Technology Recovery

Returning to “business as usual” is crucial. Our Business Continuity experts help you swiftly restore operations, while our Technology Recovery professionals assist with enacting contingency plans, stabilising systems, and mitigating long-term disruptions.

6. Penetration Testing and Red Teaming

Understanding vulnerabilities is a critical part of strengthening your defences. Our team offers penetration testing, including Red Teaming, to simulate real-world attacks and uncover weaknesses that could be exploited.

7. Legal and Regulatory Guidance

Cyber incidents often bring significant legal and regulatory challenges. We work closely with Australia’s and the world’s top cyber and technology legal representatives, who provide expert guidance to navigate compliance, litigation, and regulatory reporting.

8. Negotiation Support

When dealing with ransomware or extortion, negotiation is an art. Our team includes world-class negotiators who literally "wrote the book" on Negotiating with Hackers. We can help you achieve the best possible outcome while minimising financial and operational impacts.

Final Advice

A rapid, well-coordinated response is key to mitigating damage and ensuring a smooth recovery. Call Aphore immediately to connect with our 24/7 Incident Response and Forensics team, ensuring your organisation receives expert assistance tailored to your specific situation. Your first steps matter—choose wisely.